Category: Enterprise-wide Empathy

Empathy: The Hardest Working Approach In Business

Change is happening so fast these days, it seems like even the lightning-quick scribes in the blogosphere are running out of snappy metaphors to explain the mercurial business climate. Consumers’ habits are changing as quickly if not quicker than companies can roll out new products and services. At the same time, the margin between success and failure, particularly for companies…