Hillary Clinton

The problem with the Hillary Clinton brand

Her press conference had the familiar ring of a controlled performance — the carefully parsed explanation, the combative posture — that stretched our belief that what she’s telling us is really the whole story. People wonder: Is she playing it straight with us? Why the nagging suspicion that Brand Hillary does not include bringing to the public table who she really is?

empathy

Empathy: The Hardest Working Approach In Business

Change is happening so fast these days, it seems like even the lightning-quick scribes in the blogosphere are running out of snappy metaphors to explain the mercurial business climate. Consumers’ habits are changing as quickly if not quicker than companies can roll out new products and services. At the same time, the margin between success and failure, particularly for companies…